I cant play the game
After I start the game there are two different scenarios:
1. After the start, the game stucks in the starting-screen
2. After the controller overview, the game stucks in a blackscreen with a loading circle, instead of playing the game intro(in the beginning there was nothing...) After two minutes the game crashes and a PS4-error message appears(ce-34878-0)
I reinstalled the game for five times, but it didnt help.
I am really sorry that those options didn’t help, but the information you have provided has been extremely helpful.
We notice your using a external hard drive, is the game installed on this or the internal hardrive.
We have got a copy of that crash log,
I have raised a ticket for this issue which we will now investigate.
I am not sure when a fix for this will become available.
If you not satisfied with dreams you can get in touch with Sony customer services should you wish for a refund.
@Mm QA Team
Maybe I found the problem. If I delete all data and the game, this screen appears in the library. And 8kb seems too small to me.
I have exactly the same problem. I have rebooted the console, reinstalled the game twice and even reset my ps4 to factory settings. Still can't play the game. Have never had trouble playing any other game.
As OP said, it happens right after the controller overview and ID use acceptance pages. There are some sparkles and neon looking controller icons. Then suddenly the neon controller icons dissapear and the sparkles freeze. Then the screen goes completely black for about 30 seconds before finnaly going to the blue screen with the ce-34878-0 error code.
@Mm QA Team
are there any new news about fixing my problem?
The last three patches didnt help.
Lets hope that Mm will fix this soon. But I dont have high hopes for a quick fix, because of the corona crisis. I wrote to the PS-support and they said that a special team will deal with this problem, but they havent written me for more than one week by now.
Same problem to me :/ BUT NOW IT'S SOLVE ! :D
There were crashes from time to time let's say once every 3 days but I was doing H24 so it was fine.
But this week it was radical, I can no longer restart the game, it displays blue screen: same error: ce-34878-0
So I erased from internal disk, I reinstalled on external disk = same error
I reset the console (system initializing), reinstall internally = same error
UNNECESSARY STEPS !
I finally SOLVED the problem by deleting the local game backup. I suspected that it was a saved data that ignored a false trace of error, fortunately it was not on the server side: p
actually the game is installed on the internal hard drive. But I think this isnt the crucial problem, because I tried to install the game on both, but it didnt help.
1. Normal PS4 Slim (500GB), but with a GameDrivePS4
3. Either FIFA20,or YouTube
4. doenst help
5. I sent a message
-A system initializing didnt help
- my timezone is UTC+1(Berlin)
Write me, if you need more information