Text Displayers Altered by Collaborators Become Unreliable
When a collaborator alters a previously existing text displayer and then saves a creation, the original creator opens up the creation, they will often see the old text still.
New viewers seem to have a semi-random chance as to which version will appear, but with the old text slightly more likely.
This has been a constant struggle for those of us collaborating on projects.
We submit into evidence:
I asked Sebastian to save a basic creation with the text "Sebastian wrote this". He then added me as a collaborator, and I altered the text to say "Andy wrote this". When Sebastian viewed the file afterwards, he saw his original text.
The creation is: https://indreams.me/scene/dUasYmXdaLD
It's currently private, but we can release it as public if that helps.
PS I think this may have been acknowledged back in EA, but I can't find those old posts any more, so I'm being erring on being proactive. Apologies if you're already on it!
I appreciate you guys looking into it. It's a very prevalent bug for us, so I'm not sure what it is that we're doing differently.
When opening our scene https://indreams.me/scene/dUasYmXdaLD is there no way to search for both text strings to see where bogus info could be hiding? Or is this more likely a local memory problem?
Hello again Andy.
Thank you for keeping us updated on this issue. Unfortunately we have been able to recreate this issue. Even when overwriting an other collaborators saves we found the text box edits were all in the Versions & Release section of the creation.
We will of course keep this issue in mind and if anything else happens that makes it clearer when this specifically happens please keep us updated.
We are each seeing our own version of the text despite adding other updates to the scene.
I tried editing it:
And then Sebastian checked out the file as well:
It shows him as saving it publicly, but he released it afterwards so you can take a look.
I'm sorry this is so hard to pin down. But it happens to us on almost every collaboration, so it would be really appreciated if we can find a solution. 🙏
Hey Andy thanks for getting back to us and uploading this.
We have tried following the steps you laid out and have been unable to get this issue to happen.
Does it occur with any other updates made to the scene. For example if after editing the text the collaborator adds something else to the scene does the text remain unedited with the new addition?
I`ve released the creation as public: https://indreams.me/scene/dUasYmXdaLD
Our QA team have looked into this but have not been able to reproduce the issue. They have asked if you are able to release your creation as public so that we can look further into this issue :)
Bump. This bug is extremely annoying and it brough with it a BUNCH of headaches when I worked on my game. I didn't know it was a bug until much later, when I noticed the title of the game (which used text boxes) looked COMPLETELY different to another collab than for myself. Whatever is causing this, needs to be fixed ASAP