Cant sign in
Was signed in yesterday when the power went out due to a storm. I tried uninstalling and reinstalling and everytime I sign in I get stuck on the "in dreams" screen where it says to go to your browser to get started. I have restarted my router and everything and am still unable to play
Thank you for the feedback, however we can confirm this is not an issue.
This is more of a hardware failure that we cannot do much about. This is an issue where the power is cut to the system, the save data has a chance of corrupting and can occur on any title.
I would recommend backing up your save file to the cloud every once in a while if you have PS+ or backing up your save to a USB or external hard drive by following these steps https://support.playstation.com/s/article/Manage-PS4-Saved-Data-on-USB-Storage?language=en_US
Apologies I couldn’t help with recovering your lost save data.
Joy – QA
Basically, all bets are off if the PS4 is on and there's a power cut. Not Dreams' fault; hardware just tends to freak out a little when there's a power cut if it's a complex piece of kit.
Did you have to delete the game itself?
finally got it to work, however I had to delete any saved data i had for the game in order to do so. I am not the only person who has had this problem after a power surge. please fix